General

• What currency are the prices?

All product and service pricing on this site is shown in US dollars.

• Which payment can we accept now?

You can pay for your purchases by credit card (Visa, MasterCard, American Express, Discover), PayPal, Western Union, MoneyBookers.If you use Western Union or MoneyBookers,we can give you bonus,please contact our Live Help.

• What kind of credit cards do you accept and how secure it is?

We currently take Visa, MasterCard, American Express and Discover.OOSALE is the authorized merchant of Internet Secure. It is impossible for anyone to obtain your credit card number from our website and protect you from fraud online shopping.

• What is PayPal and how does it work?

PayPal is one of the most widely accepted electronic payment services used today to move money reliably, instantly and safely between accounts worldwide. After signing up for an account at http://www.paypal.com/ and proceeding through their easy verification processes, you may send money to your Paypal account from your bank account and begin to make purchases online from websites such as eBay, amazon.com and of course our website http://www.oosale.com/ If you would like to know more about how PayPal operates, please visit the official website http://www.paypal.com/.

• I want to pay by Western Union but do not know how to do it, can you help me?

Yes. It is very simple and fast to send your payment by Western Union (WU). The online payment at http://www.westernunion.com/ is only available in USA. Customers from outside of the USA can simply go to the nearest WU store and the agent will help you finish the payment quickly.

• What should I do after sending out the payment by Western Union?

After completing your payment, please give us the following information via Live Help
1.Your MTCN (Money Control Transfer Number), purchase amount, full name, city, state or province, and country.
2.Your game name, the quantity of game currency you ordered, the server name, character name and preferred pickup time, or the necessary leveling information for delivery.

Web-Account

• What do I need from you if I want to send a Western Union payment?

Please Contact our live help to get the payment information.

• How is the delivery accomplished?

Your order will queue in our delivery list once all the ordering processes and transaction completed. Our delivery team will then log into the appropriated game and contact the character specified. The game character will receive a 'tell or whisper' after a successful delivery.

Some of the games require a face-to-face delivery, which allows our game players transfer game currency though real character contact. So

far we have around 7 games belonging to this list at our website: Lineage 2, Star Wars Galaxies, Ever Quest II, Guild Wars, Final Fantasy XI, etc.

• How do I track the status of an order?

Once you submit your order, you will receive an order confirmation email with Order ID though which you may track any OOSALE purchase. Our customer service representatives are ready to help our valued customers all over the world via Live Help 24 hours a day, 7days a week.

In case you have been waiting for a really long time with no response, please check your contact email if we once tried to reach you. Otherwise please feel free to contact us by any of the above methods provided.

• Will using your leveling services ban my account?

No. We have been doing powerleveling for hundreds of customers in different games. Our customers have never been banned as using our services. No bots or macros are used by our skilled players and we never talk to any other players in game or get involved in any controversial activities such as player killing.

• What time are you likely to call me regarding an order?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• How can I communicate with pvp-depot after my payment has been made?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

Payment

• Which payment methods do you accept?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• Are there discounts for larger orders?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• Which servers do you supply on my game?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• How will I be paid for goods that I sell to pvp-depot?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• What time are you likely to call me regarding an order?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• How can I communicate with pvp-depot after my payment has been made?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

Delivery

• Which payment methods do you accept?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• Are there discounts for larger orders?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• Which servers do you supply on my game?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• How will I be paid for goods that I sell to pvp-depot?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• What time are you likely to call me regarding an order?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• How can I communicate with pvp-depot after my payment has been made?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

powerleveling

• Which payment methods do you accept?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• Are there discounts for larger orders?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• Which servers do you supply on my game?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• How will I be paid for goods that I sell to pvp-depot?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• What time are you likely to call me regarding an order?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• How can I communicate with pvp-depot after my payment has been made?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

others

• Which payment methods do you accept?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• Are there discounts for larger orders?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• Which servers do you supply on my game?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• How will I be paid for goods that I sell to pvp-depot?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• What time are you likely to call me regarding an order?

(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having

• How can I communicate with pvp-depot after my payment has been made?